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116 total results found

Overview

Manager Guide Housekeeping

The SpendWell iHospitality Housekeeping module manages the complete room-cleaning lifecycle, from receiving the room housekeeping status from the property's PMS through cleaning, inspection, and synchronizing the final room status back to the PMS. SpendWell iH...

Housekeeping Category

Manager Guide Housekeeping

Overview Housekeeping Category is used to set up cleaning types for your property — for example, Guest Room Cleaning, Deep Cleaning, or Lost & Found Check. Each category includes: A category name A checklist of tasks housekeepers must complete An option...

Housekeeping Assignment

Manager Guide Housekeeping

Overview Housekeeping Assignment is used to assign housekeeping work to employees for specific rooms. From this screen you can see who is assigned to which room, the priority and status of the work, the rate, and the current housekeeping (cleanliness) status ...

Housekeeping Task Tracker

Manager Guide Housekeeping

Overview Housekeeping Task Tracker is the working screen for assigned rooms. Housekeepers use it to start, pause, and complete cleaning. Inspectors use it to review rooms that need inspection. From this screen you can: See assigned rooms grouped by employ...

PMS Dashboard

Manager Guide

Overview The PMS Dashboard provides a real-time, property-level summary of reservations, room status, and room availability. It allows administrators and staff to quickly review occupancy, arrivals/departures, housekeeping status, and rate information for the ...

Audit Dashboard

Manager Guide

Overview The Audit Dashboard provides a consolidated view of the results generated after the PMS audit is run. It displays the audit summary, revenue details, daily activity, guest statistics, and available PMS audit reports for the selected property and audi...

Log Regularization

Manager Guide Time & Attendance

Overview The Log Regularization feature allows employee or managers to correct, add, update, or remove employee clock-in and clock-out records when a time entry is missing or incorrect. Managers can review employee log regularization requests from one centrali...

Time & Attendance

Manager Guide Time & Attendance

Overview The Time & Attendance feature allows employees to view and monitor their attendance and time-entry records from one centralized screen. Employees can review their: Total worked hours Total wages Total shifts Scheduled hours Clock-in and clock-out tim...

Overview

Manager Guide Task Management

The Task Management module helps managers and employees organize, assign, complete, and monitor daily operational tasks within a property. Managers can configure task shifts, categories, and task definitions. The system then generates daily tasks based on the ...

Task Shift

Manager Guide Task Management

Overview The Task Shift feature allows administrators to define and manage shifts used for Workforce Tasks within the property. Task shifts help organize workforce tasks according to the employee's working period, such as Morning, Evening Shift, or Night Shi...

Task Category

Manager Guide Task Management

Overview The Task Category feature allows administrators to define and manage categories used to organize Workforce Tasks within the property. Task categories help group tasks based on their operational purpose or department activity, such as Cleaning, Quali...

Task Define

Manager Guide Task Management

Overview The Task Define feature allows administrators to define and manage the individual tasks that are performed as part of Workforce Task operations within the property. A task definition connects a Task Category with a Task Shift and provides the task d...

Workforce Tasks

Manager Guide Task Management

Overview The Workforce Tasks module on the iHospitality Hub lets employees view, work on, and track the tasks assigned to their shift — organized by Task Category and Task Shift, and tracked through Open → Active → Completed. Workforce Tasks are generated au...

Task Shift Summary

Manager Guide Task Management

Overview The Task Shift Summary feature provides a day-wise summary of Workforce Tasks completed and closed for a property. The summary is generated once per business day and includes all tasks from all configured shifts for that day. It provides managers and ...

Lost & Found

Employee Guide

1. Lost Items The Lost Items feature allows staff to: Report a lost item for a guest. Add or select the guest associated with the lost item. Select where the item was lost. Set the priority of the request. Upload images of the lost item. Track open and closed...

Item Category

Manager Guide Inventory Management

Overview The Item Category feature allows to create and manage categories used to organize inventory items within the property. Item categories provide a high-level classification for inventory items and are used when creating or managing Item Subcategories ...

Item Subcategory

Manager Guide Inventory Management

Overview The Item Subcategory feature allows to create and manage subcategories used to further organize inventory items within a property. Item subcategories provide a more specific classification under an Item Category and are used when creating and managi...

Inventory Items

Manager Guide Inventory Management

Overview The Inventory Item feature allows to create and manage inventory items used throughout the property. Each item is organized under an Item Category and Item Subcategory to maintain a structured inventory hierarchy. Items can be configured as either ...

Store Room

Manager Guide Inventory Management

Overview The Store Room feature allows to create and manage store rooms used to organize and control inventory stock within a property. Store rooms represent the physical or logical locations where inventory items are stored. Each store room can have its own...

Inventory Receive

Manager Guide Inventory Management

Overview The Inventory Receive feature allows users to record inventory received from vendors and add the received items into the inventory management process. Inventory can be received through the following methods: Fetch from Invoice — Users can uploa...