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Overview The User Role feature allows administrators to define and manage different roles within the property. User roles determine the level of access and the capabilities available to users, such as web login, app login, scheduling, and iHospitality Hub acc...

Overview The Employment Type feature allows administrators to define the different categories of employment used across the property. Employment Type describes the nature of an employee's work arrangement — for example, whether they are a full-time staff memb...

Overview The Employee Group feature allows administrators to define groups that employees can be assigned to, based on role, department, or workforce category. Each employee group carries its own leave and shift trade limits — both a yearly count and a monthl...

Overview The Employee Policy feature allows administrators to create and manage policies that apply to employees within a property. Policies can be used to define organizational, management, or other employee-related rules and guidelines. Each policy can be ...

Overview The Leave Management feature allows employees to request time off and helps managers track and approve leave across the property. Leave is managed on a full-day basis only — employees select the day(s) they need off and submit a request for manager re...

The SpendWell iHospitality Housekeeping module manages the complete room-cleaning lifecycle, from receiving the room housekeeping status from the property's PMS through cleaning, inspection, and synchronizing the final room status back to the PMS. SpendWell iH...

Overview Housekeeping Category is used to set up cleaning types for your property — for example, Guest Room Cleaning, Deep Cleaning, or Lost & Found Check. Each category includes: A category name A checklist of tasks housekeepers must complete An option...

Overview Housekeeping Assignment is used to assign housekeeping work to employees for specific rooms. From this screen you can see who is assigned to which room, the priority and status of the work, the rate, and the current housekeeping (cleanliness) status ...

Overview Housekeeping Task Tracker is the working screen for assigned rooms. Housekeepers use it to start, pause, and complete cleaning. Inspectors use it to review rooms that need inspection. From this screen you can: See assigned rooms grouped by employ...

Overview The PMS Dashboard provides a real-time, property-level summary of reservations, room status, and room availability. It allows administrators and staff to quickly review occupancy, arrivals/departures, housekeeping status, and rate information for the ...

Overview The Audit Dashboard provides a consolidated view of the results generated after the PMS audit is run. It displays the audit summary, revenue details, daily activity, guest statistics, and available PMS audit reports for the selected property and audi...

Overview The Log Regularization feature allows employee or managers to correct, add, update, or remove employee clock-in and clock-out records when a time entry is missing or incorrect. Managers can review employee log regularization requests from one centrali...

Overview The Time & Attendance feature allows employees to view and monitor their attendance and time-entry records from one centralized screen. Employees can review their: Total worked hours Total wages Total shifts Scheduled hours Clock-in and clock-out tim...

The Task Management module helps managers and employees organize, assign, complete, and monitor daily operational tasks within a property. Managers can configure task shifts, categories, and task definitions. The system then generates daily tasks based on the ...

Overview The Task Shift feature allows administrators to define and manage shifts used for Workforce Tasks within the property. Task shifts help organize workforce tasks according to the employee's working period, such as Morning, Evening Shift, or Night Shi...

Overview The Task Category feature allows administrators to define and manage categories used to organize Workforce Tasks within the property. Task categories help group tasks based on their operational purpose or department activity, such as Cleaning, Quali...

Overview The Task Define feature allows administrators to define and manage the individual tasks that are performed as part of Workforce Task operations within the property. A task definition connects a Task Category with a Task Shift and provides the task d...

Overview The Workforce Tasks module on the iHospitality Hub lets employees view, work on, and track the tasks assigned to their shift — organized by Task Category and Task Shift, and tracked through Open → Active → Completed. Workforce Tasks are generated au...

Overview The Task Shift Summary feature provides a day-wise summary of Workforce Tasks completed and closed for a property. The summary is generated once per business day and includes all tasks from all configured shifts for that day. It provides managers and ...

Overview The Item Category feature allows to create and manage categories used to organize inventory items within the property. Item categories provide a high-level classification for inventory items and are used when creating or managing Item Subcategories ...