Department

Overview

The Department feature allows administrators to define the departments used to organize employees across the property — for example, Housekeeping, Front Desk, Food & Beverage, or Maintenance. Every employee record requires an assigned department, which is used to organize the employee directory, assign positions, and support accurate reporting.

Department is a single screen feature — departments are listed and created from the same screen, similar to Employment Type.

Department Screen

The Department screen shows all configured departments along with their active/inactive status, and allows administrators to add a new department directly from the same view.

Key Fields

Department — Name of the department being created (e.g. Housekeeping, Front Desk).
Status — Toggle to enable or disable the department without deleting it.
Save — Saves the department and closes the panel.
Save & Add New — Saves the department and keeps the panel open to add another.
Reset — Clears the entered value without saving.

Steps

Select New Department.
Enter the Department name.
Select Save to create it, or Save & Add New to create it and continue adding more.

Department Examples

Department is not a fixed list — administrators can create their own departments to match the property's structure. Common examples include:

Housekeeping — Responsible for room cleaning, laundry, and upkeep of guest areas.
Front Desk — Handles guest check-in, check-out, and reservations.
Food & Beverage — Covers restaurant, bar, room service, and banquet operations.
Maintenance / Engineering — Handles repairs and upkeep of property facilities and equipment.
Sales & Marketing — Manages bookings, promotions, and outreach.
Security — Responsible for guest and property safety.
Administration — Covers general management and back-office functions.

Note: Department is used for classification, organization, and reporting — it does not itself set pay rate, leave balances, or shift rules. Those are configured separately (e.g. through Payroll Details and Employee Group).

Important Notes

Department is not a fixed list — administrators can add, rename, or disable departments as needed.
Every employee must be assigned to a department during onboarding.
Departments can be enabled or disabled without deleting them, using the Status toggle.
Department is used for classification and reporting; leave and payroll rules are configured separately.