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Overview

Overview

The iHospitality Hub is a shared kiosk/kiosk and device appapplication inwithin the Spendwell iHospitality Suite.Suite. AIt managerprovides setsemployees upwith a devicecentralized (tablet/iPad)device, oncesuch as a "Hub"tablet withor itsiPad, ownto loginaccess and perform daily hospitality operations.

An administrator or manager configures a chosenphysical setdevice ofas modules;an afteriHospitality that, any employee can walk up to it, sign in with their own Employee ID/PIN (or face login),Hub and use onlyselects the modules that hubshould wasbe givenavailable on that device. Employees can then identify themselves using their Employee ID and PIN or Face Login and access to.the available modules.

Each employee's activity is recorded against their individual employee profile, while the Hub credentials remain associated with the physical device.

Key Features

  • Shared Device Access – Multiple employees can use the same tablet or iPad.
  • Employee Authentication – Employees can identify themselves using Employee ID/PIN or Face Login.
  • Module-Based Access – Administrators can control which modules are available on each Hub.
  • Employee-Level Activity Tracking – Activities are recorded against the employee performing the action.
  • Device-Based Configuration – Each physical device is registered and configured as an individual Hub.
  • Centralized Operations – Employees can access multiple operational functions from a single device.

Available Modules

Module What it doesDescription
Clock In / Clock Out Employees record their workworking hours — clock in,hours, take a break,breaks, clock out, orand add a manual entryentries to fix acorrect missed punch.punches.
Workforce Tasks Employees view and manage tasks assigned to their shift and moveupdate themtask throughprogress from Open → Active → Completed.Completed.
Lost & Found StaffEmployees reportreport, amanage, guest'sand lost item or log/view itemsguest thatlost-and-found have been found.items.
Inventory Management StaffEmployees assignperform newinventory activities, including assigning stock intoto thea storeroom orand deductdeducting stock that'sthat has been used/used or consumed.

How the iHospitality Hub Works

The iHospitality Hub follows a simple workflow:

  1. Hub Setup
    An administrator or manager registers the physical tablet or iPad as an iHospitality Hub.

  2. Module Configuration
    The administrator selects the modules that should be available on the Hub.

  3. Hub Authentication
    The device is configured with its Hub credentials.

  4. Employee Identification
    The employee identifies themselves using Employee ID/PIN or Face Login.

  5. Module Access
    The employee sees only the modules enabled for that Hub.

  6. Perform Activity
    The employee performs the required operational activity.

  7. Activity Tracking
    The activity is recorded against the authenticated employee.

Access and Authentication

Hub Authentication

The Hub is associated with the physical device and uses its configured credentials to identify the registered Hub.

Hub credentials belong to the device, not to an individual employee.

Employee Authentication

Employees authenticate themselves separately when accessing Hub modules.

Supported authentication methods include:

  • Employee ID and PIN
  • Face Login

This allows multiple employees to securely use the same shared device while maintaining individual employee activity tracking.

Important: The employee must have Can iHospitality Hub Login enabled in their user role to access the iHospitality Hub.

Module Access Control

Each Hub can be configured with a specific set of modules based on the operational requirements of the location.

For example:

Hub TypeEnabled Modules
Front Desk HubClock In / Clock Out, Workforce Tasks, Lost & Found
Housekeeping HubClock In / Clock Out, Workforce Tasks, Inventory Management
Operations HubClock In / Clock Out, Workforce Tasks, Inventory Management, Lost & Found

Employees can access only the modules configured for the Hub they are using.

Hub Access Workflow

Administrator / Manager
        ↓
Register Hub Device
        ↓
Configure Hub Credentials
        ↓
Select Hub Modules
        ↓
Employee Opens Hub
        ↓
Employee Authentication
(Employee ID/PIN or Face Login)
        ↓
Hub Home Screen
        ↓
Select Module
        ↓
Perform Operational Activity
        ↓
Activity Recorded Against Employee
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