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iHospitality Hub SetUp

Overview

The iHospitality Hub feature allows administrators to register physical devices (tablets/iPads) as "Hubs," give each one its own login credentials, and choose which modules that hub can show. Once a hub is signed in, employees use it throughout the day for the modules it was given access to.

Note: an employee can only sign in to a hub at all if their assigned User Role has Can iHospitality Hub Login enabled (see the User Role page). Hub Modules (below) then control which modules that hub shows once someone is signed in.

iHospitality Hub List

The iHospitality Hub list screen shows every hub registered for the property.

iHospitality Hub list

Column Description
Hardware Name Name given to the device at registration, with a refresh/sync icon.
Hardware ID Unique, system-generated ID for the device.
Email Login email assigned to the hub.
Change Password Icon to trigger a password reset for this hub's login.
Allowed IP Toggle to restrict this hub's login to specific IP address(es) — see Key Fields below.

What the Reset icon does: A Hardware ID is bound to one physical device at a time — once a tablet has signed in with a hub's credentials, that Hardware ID is locked to that specific device and can't simply be signed into on a different tablet. The Reset icon un-binds the Hardware ID from its current device, freeing that Hardware ID up to be activated on a different physical device. Until it's reset, one Hardware ID = one device only.

From this screen, administrators can search, filter, export the list, and click + Create to register a new hub.

Create Hub Credentials ("New iHospitality Hub")

Click + Create on the list screen to open the registration form.

New iHospitality Hub form

Key Fields

  • Hardware ID — Auto-generated unique ID for the device (e.g. QICC/AH-004). Read-only.
  • Hardware Name — The name you give this device so you can recognize it in the list, e.g. "IIS Kiosk."
  • Email — The login email this hub will use to sign in on the device. This is a device-level login, separate from any individual employee's login.
  • Password — The login password this hub will use to sign in on the device.
  • Hub Modules — Multi-select list of the modules this hub is allowed to show once signed in: Clock In / Clock Out, Workforce Tasks, Lost & Found (confirm whether Inventory Management also appears as a 4th option here). Use Select All / Deselect All to check or clear everything at once.
  • Save — Registers the hub and closes the form.
  • Save & Add New — Registers the hub and reopens a blank form to add another one.
  • Reset — Clears everything typed or selected in the form (Hardware Name, Email, Password, Hub Modules) without saving. It does not affect any hub already saved.

Steps

  1. Go to iHospitality Hub in the admin panel.
  2. Click + Create.
  3. Enter the Hardware Name, Email, and Password.
  4. Under Hub Modules, check every module this hub should have access to.
  5. Click Save (or Save & Add New to immediately register another hub).

Sign In on the Device

  1. Open the iHospitality app on the tablet/iPad.
  2. On the sign-in screen, press and hold the Spendwell iHospitality logo.
  3. Enter the hub's Email and Password (from the form above).
  4. Tap SIGN IN.
  5. The home screen loads, showing tiles only for the modules checked in Hub Modules.
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