Skip to main content

Housekeeping Task Tracker

Overview

The Housekeeping Task Tracker providesis athe consolidatedworking view of housekeeping performance across employeesscreen for aassigned selectedrooms. period.Housekeepers Ituse allowsit administratorsto start, pause, and complete cleaning. Inspectors use it to review rooms that need inspection.

From this screen you can:

  • See assigned rooms grouped by employee and cleaneddate
  • room
  • Track counts, worked duration,cleaning and payrollinspection —time
  • both
  • Complete atchecklist anitems, overallone levelby one
  • Add notes and brokenphotos
  • down
  • See bypayroll individual(rate, employee,payable, date,paid and/ room.

    unpaid)

TheTasks Taskcome Trackerfrom Housekeeping Assignment. This screen is organized by a selected date range and can be filtered by property and search termsused to review housekeeping activity in detail. By default,do the Taskwork, Trackernot displaysto datacreate fornew Today'sassignments.

date; a different date range can be selected using the date picker.


Housekeeping Task Tracker Screen

The Housekeeping Task Tracker screen displaysshows asummary property selector and date range filtercards at the top, followedthen bya summarylist cardsof employees and atheir drill-down breakdown of housekeeping activity:

  • Summary Cards — Displays overall Assigned Rooms, Cleaned Rooms, Worked Duration, and Total Payrooms for the selected period.
  • date
  • Employeerange.

    List

    If —you Displaysare eachlogged in as a housekeeper and only your own tasks are shown, the employee withcard theiris totalskipped. You go straight to your dates and rooms.


    Filters

    FilterWhat it does
    DurationDate range for the list (default is Today).
    SearchFind rooms, daysguests, worked,assignment workedcodes, duration,or employees.
    EmployeeShow tasks for selected employees.
    Housekeeping CategoryShow tasks for selected cleaning types.
    StatusShow tasks by work status (Assigned, Cleaning, and payroll,so expandableon).
    HK StatusShow Dirty or Clean rooms.

    On mobile, tap the filter icon to show aor day-wisehide breakdown.

  • filters.


    Summary Cards

    These cards use the same filters as the list.

    CardWhat it means
    Assigned RoomsHow many rooms are in the current filter.
    Cleaned RoomsHow many of those rooms are Completed.
    Worked DurationTotal cleaning time recorded.
    Total PayPay for completed rooms only (employee rate per room).

    How the list is organized

    Work is grouped in three levels:

    1. Day-wise BreakdownEmployee — Displaysname, thenumber roomsof assigned,rooms, durationnumber worked,of anddays, payroll for each specific date under an employee, expandable to show room-level detail.
    2. Room-wise Detail Table — Displays each assigned room along with its category, task status, HK status, checklist progress, priority, guest and room details,total time, rate, and payable amount.

HouseKeeping_TaskTracker_tablet.png

Key Fields

Header
  • Property Selector — Allows the user to select the property for which the Task Tracker data is displayed.payroll
  • Date — Displays the date and time as of which the dashboard data is shown.
  • Search — Allows searching the Task Tracker by employee name or other relevant terms.
  • Date Range Filter — By default, displays Today's date. Clicking the filter opens a date picker with quick options (Today, Yesterday, This Week, Last Week, This Month, Last Month, Custom) along with a calendar to select a specific date or custom range.
  • Filter — Allows applying additional filters to the Task Tracker list.
Summary Cards
  • Assigned Rooms — Displays the total number of rooms assigned acrosson allthat employeesday, time, and payroll for thethat selected period.
  • Cleaned Rooms — Displays the total number of rooms cleaned across all employees for the selected period.
  • Worked Duration — Displays the total time worked across all employees for the selected period.
  • Total Pay — Displays the total payroll amount across all employees for the selected period.
Employee Row
  • Employee Name / Initials — Displays the name and initials of the employee.day
  • Rooms — Displayseach assigned room with status, checklist, and actions
  • Tap an employee to open dates. Tap a date to open the totalroom numberlist.

    of

    Key Fields — Room List

    — durationfortheemployee,theemployeerowviewthespecificdate activity.
  • Rooms
  • — Displays the number of rooms assigned/cleaned on that date.
  • Payroll — Displays the payroll amount earned on that date.
  • Expand/Collapse — Allows expanding or collapsing the date row to view or hide the room-wise detail table.
  • Room-wise Detail Table
    • Room — Displays the room number along with its floor and the associated assignment code.
    • Category — Displays the Housekeeping Category assigned to the room, such as Deep Cleanings.
    • Task Status — Displays the current status of the housekeeping task, such as Assigned.
    • HK Status — Displays the housekeeping cleanliness status of the room, such as Dirty.
    • Checklist — Displays checklist progress for the room as a fraction of items completed out of total items.
    • Priority — Displays the priority level of the task, such as Low.
    • Guest Status — Displays the guest-related status for the room, if applicable.
    • Room Type — Displays the type/code of the room, such as NQQ.
    —roomstatus,if applicable.
  • — —
    FieldWhat it means
    RoomRoom number. Also shows guest name (tap to theopen employeedetails), floor, and assignment code.
    CategoryHousekeeping category for thethis selectedroom period.(e.g.
  • Deep Cleaning).
  • Day(s)Task Status Current Displayswork status. Tap the numberstatus ofto dayssee allowed actions (Start, Pause, Submit, Complete).
    HK StatusRoom cleanliness: Dirty or Clean. Becomes Clean when the employeetask workedis withincompleted.
    ChecklistStep-by-step tasks for this room. Tap the selectednext period.step
  • to complete it. Shows Duration"-" —if Displaysthere theis totalno workedchecklist.
  • Priority Low, where applicable.
  • PayrollMedium — Displays the total payroll amount earned by the employee for the selected period.
  • Expand/Collapse — Allows expanding, or collapsingHigh.
  • Guest toStatus Stay orOver, hideDeparted, theand day-wisesimilar. breakdown.Shows
    Day-wise Breakdown Row
    • Date"-" —if Displaysnone.
    Room TypeType of the housekeepingroom.
    Room Status Occupied, DisplaysVacant, theand currentsimilar.
    HK Time / EstEst. Actual Displayscleaning thetime, actual housekeeping time taken against theplus estimated time.
  • Time counts up while status is Cleaning.
  • Insp. Time / EstEst. Inspection Displaystime and estimate. Shown only if inspection is required and you are allowed to inspect. Also shows the actualinspector name when assigned.
    RatePay rate per room for the assigned employee.
    PayableAmount due. Shown only after the task is Completed. Otherwise 0.
    PaymentNot payable (not completed), Unpaid, or Paid.

    On mobile, each room is a card with play / pause / complete buttons instead of a table.


    Task Status

    StatusSimple meaning
    AssignedTask is given. Work has not started.
    CleaningHousekeeper timer is running.
    PausedHousekeeper paused the timer.
    Waiting on reviewCleaning is done. Waiting for inspection.
    InspectingInspector timer is running.
    Inspection pausedInspector paused the timer.
    ReworkInspector sent the room back. Housekeeper must clean again.
    CompletedWork is finished. Room is marked Clean.

    A Rework tag can still show after the housekeeper starts again, so you know the room was sent back once.


    Who can do what

    Housekeeper (assigned employee)

    • Can start, pause, and resume their rooms.
    • Completes checklist items in order (next pending or rework item only).
    • If the category does not require inspection, finishing the last checklist item (or using Complete) marks the room Completed.
    • If the category requires inspection, finishing the last checklist item (or Submit for Review) sets status to Waiting on review. The housekeeper cannot mark the room complete.

    Inspector

    Inspection is allowed when:

    • The room requires inspection, and
    • Status is Waiting on review, Inspecting, or Inspection paused, and
    • You are the assigned inspector, or your user role is allowed for that category, or you are an admin.

    The first person who starts inspection timeis takensaved againstas the estimated time.

  • Rate — Displays the rate applicable per room.
  • Payable — Displays the payable amountinspector for that room. After that, only that inspector can continue.

    Inspectors can:

    • Start / pause inspection
    • Approve or send back each checklist item
    • Complete the room (all items approved) or send the whole room to Rework

    Checklist

    Checklist items come from the Housekeeping Category. Only Active items are on the task.

    Checklist statusWhat it means
    PendingNot done yet.
    CompletedHousekeeper finished the item. Waiting for inspection (if required).
    ReworkInspector sent this item back.
    ApprovedInspector approved the item.

    Rules

    • You can tap only the next item in order.
    • Labels under the steps appear only if Display Checklist Labels is on for that category.
    • If Require Notes & Photos is on, or you are inspecting, a notes window opens before the item is saved.
    • Inspectors must add notes or photos to send an item back for Rework. Approve does not require notes.
    • When the housekeeper finishes all items:
      • Inspection required → status becomes Waiting on review
      • Inspection not required → status becomes Completed
    • When the inspector finishes all items:
      • Any item is Rework → whole task becomes Rework
      • All items Approved → whole task becomes Completed

    Task Details

    Tap the guest name (or the room card on mobile) to open details. There are three tabs.

    Details

    • Room, guest, floor, guest status, room status
    • Assignment code, date, room type, category
    • Task status, HK Status (Dirty / Clean), priority, rework tag
    • Housekeeper name and time (actual + estimated)
    • Inspector name and time (if inspection is required)
    • Rate, payable, and payment status
    • Description (if the assignment had one)
    • Note and Attachment — add a comment and photos/videos (not available after Completed)
    • Previous notes from the team

    Checklist

    Full list of checklist items with status, time, and activity history. Expand an item to see who completed, approved, or sent it back.

    Activities

    Timeline of status changes (started cleaning, paused, inspection started, and so on).


    Checklist Notes Window

    Opens when a housekeeper must add notes/photos, or when an inspector reviews an item.

    RoleButtons
    HousekeeperComplete
    InspectorRework and Approve

    If notes and files are both empty (except Approve), the system shows: Please add notes or files.


    One timer at a time

    A housekeeper can have only one Cleaning timer running. An inspector can have only one Inspecting timer running.

    If you start another room while a timer is already running, a popup shows the running task and its live time.

    • Yes, Start Now — pauses the other task and starts this one
    • Cancel — keeps the other timer running

    Steps

    View

    Clean Overalla Housekeepingroom Summary

    (housekeeper)
    1. NavigateOpen to the Housekeeping Task Tracker screen..
    2. SelectSet Duration (usually Today).
    3. Open your name, then the requireddate, property fromthen the property selector.room.
    4. ByTap default,Task Status → Cleaning (or the screenplay displaysbutton dataon mobile).
    5. Complete checklist items in order. Add notes and photos if asked.
    6. If inspection is not required, the last item (or Complete) finishes the room.
    7. If inspection is required, the last item (or Submit for Today'sReview) date.sends Tothe viewroom to inspection. Confirm when asked.
    8. If the inspector sends the room back, status becomes Rework. Start Cleaning again and redo the items marked Rework.

    Inspect a differentroom period,(inspector)

    click
      the
    1. Open dateHousekeeping rangeTask filter.Tracker.
    2. SelectFind arooms quickin optionWaiting (Yesterday,on Thisreview.
    3. Week,
    4. Tap LastTask Week,Status This→ Month, Last Month) or choose Custom to select a specific date or date range from the calendar, then click Submit.Inspecting.
    5. Review each completed checklist item. Choose Approve or Rework.
    6. When all items are done, the summaryroom cardsis forCompleted Assigned(all Rooms,approved) Cleanedor Rooms,Rework Worked(any Duration,item sent back).
    7. You can pause inspection and Totalresume Pay.later.
    View

    Add Employee-wisea Housekeepingnote Details

    on a room
    1. Open the Housekeepingroom Task Tracker screen.Details.
    2. SelectUnder the required date range as needed.
    3. Locate the required employee from the list.
    4. Review the employee's total Rooms, Day(s), Duration,Note and Payroll.Attachment, type a note and/or add photos or video.
    5. Click theSave.
      expandYou controlcannot toadd viewnotes after the day-wisetask breakdownis for that employee.
    6. Click the expand control on a date row to view the room-wise detail table for that date.
    7. Review each room's Category, Task Status, HK Status, Checklist progress, Priority, Guest Status, Room Type, Room Status, HK Time / Est, Insp. Time / Est, Rate, and Payable amount.Completed.
    Search

    Notifications

    screen.
  • Use
  • thebynameorotherFiltertoapplyadditional
    What happenedWho is notified
    Room submitted for inspectionAssigned inspector, or Filterall Taskusers Tracker Data
    1. Openwith the Housekeepingallowed Taskinspector Trackerrole
    Room Searchsent fieldback tofor searchrework Assigned employeehousekeeper
    Room terms.inspected
  • Useand theapproved
  • Assigned optionhousekeeper
    filters

    You asare needed.

  • not notified for your own action.


    Important Notes

    • TheThis Taskscreen Tracker displaysdoes Today'snot datecreate assignments. Create them in Housekeeping Assignment.
    • You only see rooms you are allowed to see: your own tasks, people under you (if you have that right), or rooms you may inspect.
    • Only the assigned housekeeper can start or pause cleaning (admins / users with full rights can also update).
    • Only the assigned inspector (or allowed role / admin) can inspect.
    • You cannot skip checklist items. Finish them in display order.
    • If a checklist exists, Submit for Review and Complete are done through the checklist, not from the status menu.
    • A room that requires inspection cannot be marked complete by default;the usehousekeeper.
    • Completing a task marks the dateroom rangeas filter to switch to Yesterday, This Week, Last Week, This Month, Last Month, or a Custom date/range.
    • The Task Tracker data reflects the selected property and date range.
    • Employee, date, and room rows can each be expanded or collapsed independently to drill down into more detail.
    • Worked Duration and time fields (HK Time / Est, Insp. Time / Est) may show "-" if no time has been logged yet.Clean.
    • Payable amountsamount remainappears $0only untilwhen the corresponding taskstatus is markedCompleted. complete,Total basedPay on the room's rate and checklist/task status.
    • Payroll amounts shown at the employee and date level are the sum of the payable amounts from the room-wise entries under them.
    • The overall summary cards reflectalso totalscounts acrosscompleted allrooms employeesonly.
    • and
    • Time rooms,keeps notcounting juston screen while Cleaning or Inspecting is active.
    • If another timer is running, you must confirm Start Now before the onesnew currentlytimer expanded.starts.
    • After Completed, status cannot be changed.