Skip to main content

Chat

The Chat module provides a simple and convenient way for employees and managers to communicate within the organization. Users can search for employees, start conversations, view recent chats, check unread messages, and communicate through groups or channels.

📌 Chat Module Overview

The Chat module allows users to:

  • Search for employees and start a conversation.
  • Send messages to employees or managers.
  • View recently active or added conversations.
  • Identify unread messages using unread counts.
  • Filter chats by All, Unread, Groups, or Channels.
  • Create a new Group or Channel using the + button.
  • Quickly access Chat from the bottom navigation.

Step 1 — Open the Chat Module

From the Employee App, tap Chat in the bottom navigation bar.

The Chat screen displays the search bar, chat filters, recent conversations, and options for creating a new group or channel.

[Insert Chat Module Main Screen Screenshot Here]

Step 2 — Search for an Employee

Use the Search bar at the top of the Chat screen to find an employee.

To search for an employee:

  1. Tap the Search field.
  2. Enter the employee's name or relevant search text.
  3. Review the matching employee results.
  4. Select the employee you want to communicate with.

For example, entering "mi" displays matching employees such as MILAN PATEL.

[Insert Employee Search Screenshot Here]

Step 3 — Start a Conversation

After finding the required employee:

  1. Tap the employee's name or profile.
  2. The conversation screen opens.
  3. Type your message in the message field.
  4. Tap Send to send the message.

This allows employees and managers to communicate directly within the application.

[Insert Conversation & Send Message Screenshot Here]

Step 4 — View Recent Chats

The Chat screen displays recently active conversations.

Each conversation can show information such as:

  • Employee or group name.
  • Profile image.
  • Latest message preview.
  • Message time or date.
  • Online/availability indicator.
  • Unread message count, when applicable.

Recent conversations are displayed so users can quickly continue an existing discussion.

[Insert Recent Chats Screenshot Here]

Step 5 — Check Unread Messages

The Unread filter helps users quickly find conversations containing unread messages.

To view unread chats:

  1. Open the Chat module.
  2. Tap Unread.
  3. The list displays conversations with unread messages.
  4. An unread count may appear beside a conversation.
  5. Open the conversation to read the pending messages.

For example, a purple badge with 1 indicates that the conversation contains one unread message.

[Insert Unread Chats Screenshot Here]

Step 6 — View All Chats

The All filter displays the available conversations.

This can include:

  • Individual employee conversations.
  • Manager conversations.
  • Group conversations.
  • Channel conversations.

Tap All to return to the complete chat list.

[Insert All Chats Screenshot Here]

Step 7 — View Groups

The Groups filter allows users to find group conversations separately from individual chats.

To view groups:

  1. Tap Groups.
  2. Review the available group conversations.
  3. Select a group to open the conversation.
  4. Read or send messages as required.

Groups are useful when multiple employees or managers need to communicate about the same topic or activity.

[Insert Groups Screenshot Here]

Step 8 — View Channels

The Channels filter allows users to view available communication channels.

To view channels:

  1. Tap Channels.
  2. Review the available channels.
  3. Select a channel to open it.
  4. View or participate in the channel conversation according to the user's access.

Channels can be used for organized communication around departments, teams, announcements, or specific topics.

[Insert Channels Screenshot Here]

Step 9 — Create a New Group or Channel

Use the + button at the bottom-right of the Chat screen to create a new communication space.

To create a new group or channel:

  1. Tap the + button.
  2. Select the required option:
    • New Group
    • New Channel
  3. Enter the required name and details.
  4. Select the employees or members who should have access.
  5. Complete the creation process.

The newly created group or channel becomes available from the corresponding Chat section.

[Insert New Group / Channel Screenshot Here]

Step 10 — Navigate Using the Bottom Menu

The bottom navigation provides quick access to the main areas of the Employee App.

Navigation Purpose
Home Opens the Employee App home screen.
Chat Opens employee, manager, group, and channel conversations.
Center / Menu Opens the main application menu.
Notifications Displays application notifications and updates.
Profile Opens the employee profile and account options.

The Chat option is highlighted when the user is currently viewing the Chat module.

[Insert Bottom Navigation Screenshot Here]

🔎 Chat Search & Filters

The Chat screen provides multiple ways to locate the required conversation.

Option Description
Search Search for an employee or chat using the search field.
All Displays all available conversations.
Unread Displays conversations containing unread messages.
Groups Displays group conversations.
Channels Displays channel conversations.
+ Creates a new group or channel.

✅ Chat Workflow

The basic communication workflow is:

Open Chat → Search Employee → Select Employee → Open Conversation → Type Message → Send

For organized communication:

Open Chat → Tap + → Select Group/Channel → Add Members → Create → Start Communication

💡 Key Points

  • Chat enables communication between employees and managers.
  • Employees can search for another employee before starting a conversation.
  • Recent conversations are displayed for quick access.
  • Unread messages are identified using an unread count badge.
  • Users can filter conversations by All, Unread, Groups, and Channels.
  • The + button provides an option to create a new group or channel.
  • The Chat module keeps workplace communication accessible from the Employee App.
Back to top