# Mandatory Password Setup #### What You Need to Complete > After an employee logs in for the **first time**, the employee must complete the password setup before continuing to use the app. During the first-time login onboarding, you will see the **Change Password** screen with two tabs: | Tab | Purpose | Required | |---|---|:---:| | **Change Password** | Updates your Employee App login password | ✅ Yes | | **Change Hardware Password** | Updates your iHospitality Hub login passcode | ✅ Yes | > ⚠️ **Important:** Both password changes are required during first-time onboarding. --- ### 1. Change Employee App Password The **Change Password** tab is used to replace the temporary/current Employee App password with your new secure password.
Change Employee App Password
#### Step 1 — Open the **Change Password** tab Select the **Change Password** tab. > 💡 The selected tab is highlighted in **purple** with an underline. The field is marked with a red `*` because it is required.
👁️ Use the **eye icon** on the right to show or hide the password. --- #### Step 2 — Enter the **Old Password** In the **Old Password** field: - Enter your current Employee App password. - This is the password you used to log in for the first time. **Placeholder:** `Enter old password.` --- #### Step 3 — Enter the **New Password** In the **New Password** field: - Enter the new password you want to use for the Employee App. - Make sure it follows **all password requirements** shown below the fields. **Placeholder:** `Enter new password.` #### 🛡️ Password Requirements Your new password must contain: - ✅ At least **8 characters** - ✅ At least **one number** - ✅ At least **one symbol** — such as `! @ # $ % ^ & * _ -` - ✅ At least **one uppercase letter** — `A–Z` - ✅ At least **one lowercase letter** — `a–z` > 🟢 **Tip:** Use a password that is difficult for others to guess and do not reuse a password you use elsewhere. --- #### Step 4 — Enter the **Confirm Password** In the **Confirm Password** field: - Enter the **same new password** again. - The confirmation must match the New Password. **Placeholder:** `Enter confirm password.` > ⚠️ **Check before saving:** Make sure **New Password** and **Confirm Password** are exactly the same. --- #### Step 5 — Click **SAVE** After completing all three fields and meeting the password requirements:
Change Employee App Password
> ✅ **Success:** Your Employee App password has been changed to the new password. --- ### 2. Change iHospitality Hub Password After changing the Employee App password, use the **Change Hardware Password** tab to change the hardware/iHospitality Hub passcode.
Change Employee App Password
#### Step 1 — Select **Change Hardware Password** At the top of the **Change Password** screen, select: **Change Hardware Password** > 💡 The selected tab is highlighted in **purple** with an underline. The field is marked with a red `*` because it is required.
👁️ Use the **eye icon** on the right to show or hide the password. > --- #### Step 2 — Enter the **Old Passcode** In the **Old Passcode** field: - Enter your current iHospitality Hub hardware passcode. **Placeholder:** `Enter old passcode.` --- #### Step 3 — Enter the **New Passcode** In the **New Passcode** field: - Enter the new passcode you want to use for the iHospitality Hub hardware login. **Placeholder:** `Enter new passcode.` --- #### Step 4 — Enter the **Confirm Passcode** In the **Confirm Passcode** field: - Enter the same new passcode again. - Make sure it matches the **New Passcode** exactly. **Placeholder:** `Enter confirm passcode.` > ⚠️ **Check before saving:** **New Passcode** and **Confirm Passcode** must match. --- #### Step 5 — Click **SAVE** After entering all required information. Click **SAVE** to update your iHospitality Hub hardware passcode.
Change Employee App Password
> ✅ **Success:** Your iHospitality Hub hardware passcode has now changed. --- > 🟢 **Onboarding Complete:** Once both required passwords have been changed successfully, the first-time password setup is complete. --- #### 🔒 Security Tips - 🔐 Keep your new passwords/passcodes private. - 👀 Do not share your password with other employees. - 🚫 Avoid using easily guessed information. - 📝 Store your credentials only in an approved secure password manager, if provided by your organization. - 🔄 Use the updated credentials for future logins.